How It Works: Ordering Process

Here’s exactly what to expect — from the moment you place your order to the day your finished pieces arrive at your door.

  • Shop our designs, select quantity, your colors, and note your personalization details

  • We’ll email your design so you can confirm the design, it’s size, placement, and the colors

    (1-3 business days)

  • After your approval, your design is locked in and your items are off to print then ship!

    (10-20 business days)

More Information

Initial Proof

We will email your proof in 1-3 business days

Proof Approval

You will be reviewing the text / spelling, size of design, placement of design, and colors of product / imprint.

Once approved, we’ll move your order into production and no further changes can be made.

Note that images and colors displayed on-screen may vary from monitor to monitor and what is shown may NOT be an exact representation of what will be printed.

Production Timeline

Producing your custom items takes 7-14 business days!

Shipping Timeline

We typically use Fedex 2-3 day for all of our custom items

Expediting Orders

There may be a little wiggle room in the ETA, but generally we are not able to rush orders. Emailus to check your ‘need by’ date before you order.

Cancellation & Return Policy

Due to the custom nature of our business, personalized items are not returnable and non-refundable!

Cancellations cannot be guaranteed once an order has been submitted, but we will always do our best to accommodate any requests. Please contact studio@brodiebee.com with your order # as soon as possible.

Need more info?

We are free to answer any additional questions you may have about our ordering process. Please don't hestitate to reach out!